Managing toll payments is now easier and more efficient with FASTag, which enables automatic toll deductions as you pass through plazas. Staying updated on your FASTag transactions is essential for better financial management and ensuring transparency in your payments.
For those using FASTag services through apps like Bajaj Finserv, accessing your transaction history is quick and straightforward. These platforms make it easy to view and download your FASTag statement, helping you keep track of expenses and resolve any discrepancies effortlessly.
Whether you are a daily commuter or an occasional road traveler, having an organised record of your toll payments is invaluable. With just a few simple steps, you can ensure seamless monitoring of your transactions, all from the convenience of your smartphone.
Let us now understand the process of downloading the FASTag statement and how you can check the transactions online.
What is a FASTag statement
Travellers crossing toll plazas are required to pay toll taxes. FASTag, which uses a Radio Frequency Identification (RFID) device, allows drivers to pay toll charges without stopping at these plazas. This is done by scanning the tag that is affixed to the windscreen, and the funds are automatically deducted from the linked digital wallet or account. While this process enhances convenience, it can also make it difficult for customers to monitor and keep track of such transactions. A FASTag statement serves as the ideal solution, giving you a snapshot of the transaction history.
Providing a detailed account of the various toll charges deducted from your FASTag account, your FASTag statement comprises details like the deducted amount, the time when it was deducted, and the toll plaza where the transaction took place. Thus, by downloading the FASTag statement, you can keep tabs on the transactions and check your FASTag balance.
You also receive notifications every time a certain amount is deducted from your FASTag account. However, this may not be the ideal method to monitor and track payments. Your FASTag statement thus provides a comprehensive snapshot of all the details pertaining to FASTag transactions.
What does a FASTag statement entail
As previously mentioned, your FASTag statement comprises a detailed account of your transactions and activities. These include:
- Transaction history: By downloading your FASTag statement, you can view all the toll payments made through your FASTag account.
- Payment monitoring: You can also monitor the payments made during specific periods, which can be beneficial for budgeting and expense management.
- Account reconciliation: Your FASTag statement allows you to ensure accuracy and find any discrepancies or unauthorised transactions by crosschecking the statement with your bank account or payment mode.
- Payment proof: Your FASTag statement serves as your official toll payment proof and can be used to claim expenses or for tax purposes.
Downloading your FASTag statement
After the FASTag activation, it is important that you monitor your FASTag transactions regularly. Here is how you can download the FASTag statement from Bajaj Finserv:
- Step 1: Log into the Bajaj Finserv App.
- Step 2: Under the ‘BILLS AND RECHARGE’ section, tap ‘FASTAG RECHARGE’.
- Step 3: Select your FASTag issuer.
- Step 4: Provide your vehicle number and tap ‘PROCEED’.
- Step 5: Tap ‘DOWNLOAD’ and choose the duration for which you need the statement.
- Step 6: Tap ‘DOWNLOAD PDF’, and the FASTag statement for the chosen duration will be downloaded on your device.
Benefits of checking your FASTag statement
Monitoring and downloading your FASTag statement offers several benefits:
- Expense tracking: You can easily monitor and track your payments, which helps you with budgeting and expense tracking.
- Transparency: You can also verify toll fees and ensure payment accuracy.
- Access to transaction history: With easy access to the transaction history, tax and expense reporting becomes hassle-free.
- Convenience: You can access your FASTag statement on your smartphone without requiring any paperwork.
Resolving discrepancies found in FASTag statement
If you find any errors in your FASTag statement, here is how you can resolve them:
- First, verify the transaction time and date and check whether you travelled on the same route that day.
- Carefully crosscheck the tollbooth’s name and check if you had stopped there for toll payment.
- Identify and write down the lane number against individual transactions. You can dispute payments from lanes where you know you did not stop.
- Find the amount deducted and compare it with your statement balance to find the excess amount that was deducted.
- Contact customer care for further clarification and request a new statement without the disputed transactions following the investigation.
How to get a Bajaj Pay FASTag
Here are the steps to purchase Bajaj Pay FASTag from the Bajaj Finserv website:
- Visit the Bajaj Finserv website
- Click on ‘FASTag’ under the ‘BAJAJ PAY’ section
- Enter your registered mobile number
- Enter the OTP sent to your mobile number
- If you do not have a Bajaj Pay Wallet, you will need to create one
- Enter your Vehicle Registration Number and upload a copy of the RC
- If the vehicle details are not fetched automatically, enter them manually
- Provide the delivery address for the FASTag
- Review and agree to the Terms and Conditions
- Choose the account from which the amount will be debited
- Tap on ‘PROCEED’ to complete the purchase process of the FASTag, After your order is placed successfully, your FASTag will be delivered to you in 7 days on the given address post verification of Registration Certificate (RC).
Conclusion
The implementation of FASTag for making tollbooth payments has simplified the toll payment and collection mechanism. While this enhances convenience, it can be difficult to monitor and track toll payments. For this reason, you can download your FASTag statement using the Bajaj Finserv App, which ensures transparency and accountability in toll collection. You can seamlessly track various toll payments and take action in case of any discrepancy.
Moreover, the Bajaj Pay FASTag lets you make parking and toll payments easily, while you can check your balance, track payments, and manage your FASTag account with just a few taps. Using the auto-recharge facility, you can also ensure that you are never low on balance, which can otherwise result in penalties and your account getting blacklisted!
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